Retail Operations Manager

Bebeeretailer; Upington; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company is seeking a Retail Operations Manager in Upington, Northern Cape. The ideal candidate will drive sales performance and ensure exceptional customer experiences. The role requires proven retail management experience and strong leadership abilities. Passion for customer service and organizational effectiveness are essential. This position offers an opportunity to lead a high-performance team in a vibrant retail environment.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organizational skills.

Responsibilities

• Drive store performance to exceed sales targets.
• Maintain inventory controls for effective stock management.
• Ensure exceptional customer experiences.

Skills

Leadership skills

Communication skills

Organizational skills

Results-oriented mindset

Customer service orientation

Job description

Job Title: Retail Operations Manager

We are seeking a results-driven leader with a passion for retail and people development to take ownership of a high-performance environment.

Responsibilities

• Drive store performance to achieve and exceed sales targets through effective promotion of add-ons, GP, and other revenue channels.
• Maintain inventory controls and ensure effective stock management in line with customer demand.

Customer Service

• Ensure exceptional customer experiences that exceed expectations by leading by example and reinforcing a customer-first culture among staff.

People Management

• Proven retail management experience
• Strong leadership/people management skills
• Excellent communication/organizational skills
• Target results-oriented mindset
• Passion for customer service/retail excellence