Retail Floor Leader: Elevate Customer Experience

The Foschini Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail organization in South Africa is seeking a Store Leader to drive performance and support the management team. The ideal candidate will have a Matric certificate, at least 3 years of retail experience, and 1 year in a leadership role. Key responsibilities include managing store KPIs, ensuring customer satisfaction, and leading a motivated team. This role offers ample growth opportunities within a culture-driven company committed to enhancing customer experiences.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Ability to work independently and handle multiple tasks efficiently.
• High level of attention to detail and strong organizational skills.

Responsibilities

• Support store management to lead the store team effectively.
• Drive performance through store KPIs.
• Ensure customer satisfaction and execute service strategies.

Skills

Retail experience

Leadership qualities

Strong communication skills

Organizational skills

Customer-centric mindset

Adaptability

Education

Matric certificate

Job description

A leading retail organization in South Africa is seeking a Store Leader to drive performance and support the management team. The ideal candidate will have a Matric certificate, at least 3 years of retail experience, and 1 year in a leadership role. Key responsibilities include managing store KPIs, ensuring customer satisfaction, and leading a motivated team. This role offers ample growth opportunities within a culture-driven company committed to enhancing customer experiences.