Retail Demand Planner – Food Category (FMCG)
Our client, a dynamic and fast-growing brand in the retail and food space, is looking for an analytical and solution-oriented Retail Demand Planner to join their team. This role is key in forecasting demand, optimising inventory, and ensuring product availability across all retail channels, with a particular focus on the fresh food category.
The ideal candidate will have strong experience in retail planning and merchandising, excellent numerical skills, and a strategic mindset to drive sales, manage stock effectively, and collaborate across multiple teams.
About our client:
- They are a well-respected organisation that excels in a lively, customer-centric environment, offering a diverse range of high-quality and thoughtfully selected products.
- Celebrated for their commitment to excellence, they work hard to create a shopping experience that blends quality, innovation, and careful attention to detail.
- Nestled in a breathtaking and unique location, this workplace matches the exceptional nature of their offerings. With a strong focus on teamwork, creativity, and ongoing growth, they are dedicated to providing extraordinary service while fostering a culture of collaboration and professional development.
Key Responsibilities
Planning & Forecasting
- Develop accurate demand forecasts for both new and existing products based on historical data, sales trends, and business inputs
- Continuously improve forecast accuracy and reduce bias through data-driven analysis
- Ensure product availability across all locations to meet customer demand
- Contribute to planning strategies aligned with broader operational goals and KPIs
Inventory Management
- Maintain optimal stock levels across stores, warehouses, and online channels
- Coordinate closely with supply chain and warehouse teams to ensure smooth replenishment
- Monitor key indicators such as stock cover, service levels, forecast accuracy, availability, and waste costs
- Identify and manage slow-moving, excess, or obsolete stock
- Plan and adjust inventory levels to support new product launches, promotions, and campaigns
Sales & Performance Analysis
- Analyse performance metrics (sales, margins, availability) to provide actionable insights
- Create monthly reports to track demand planning KPIs: service levels, forecast accuracy, inventory levels, and write-offs
- Participate in business reviews and provide input for continuous improvement
Collaboration
- Work with buyers on product assortment and phasing plans
- Liaise with supply chain and logistics to manage lead times and deliveries
- Partner with store managers to understand on-the-ground demand and regional preferences
- Location:Simondium area.
- Type:Permanent, full time position based on site.
- Salary offered:Market related and dependent on experience
Requirements
- Bachelor’s degree in Business, Finance, Supply Chain, or a related field
- 3–5 years of experience in demand planning, merchandise planning, or inventory control
- Experience in fresh food, FMCG, fashion, or homeware retail is preferred
- Deep understanding of supply chain operations and inventory best practices
- Strong skills in Excel (advanced), ERP systems (e.g., Sage X3), PIM, and forecasting/AI planning tools
- Solid grasp of retail metrics such as sell-through, GMROI, stock turn, and waste percentage
- Exceptional data interpretation and problem-solving skills
- Excellent communication and presentation abilities
- Fluent in Afrikaans and English