Retail Customer Experience Specialist

Bebeefashion; Pretoria; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A leading fashion retailer in Pretoria is seeking a Customer Experience Representative who will deliver exceptional service to enhance customer experiences and build brand loyalty. The role includes assisting customers, maintaining store appearance, and supporting sales targets. The ideal candidate has a passion for fashion and previous retail or customer service experience. This 3-month contract offers a chance for permanent employment based on performance.

Qualifications

• Previous experience in retail or customer service is preferred.
• Ability to work in a fast-paced environment.
• Friendly and approachable demeanor.

Responsibilities

• Deliver exceptional customer service to enhance the shopping experience.
• Assist customers with purchases and support sales targets.
• Maintain store appearance and organize merchandise displays.
• Assist with inventory management and stock checks.
• Collaborate with team members to achieve store objectives.

Skills

Excellent communication skills

Passion for fashion

Interpersonal skills

Proactive attitude

Job description

Customer Experience Representative

Deliver exceptional customer service to enhance the shopping experience and build brand loyalty.

About This Opportunity

This exciting role offers the chance to work in a dynamic, fast‑paced retail environment where you will be responsible for:

Customer Service

Greet and engage customers, offer assistance with product selection, provide styling advice, and address any questions or concerns promptly and professionally.

Sales Support

Assist customers with purchases, process transactions accurately and efficiently, and support sales targets.

Maintaining Store Appearance

Organise and replenish merchandise displays, ensure the store is clean, tidy, and well‑stocked at all times.

Inventory Management

Assist with stock management, conduct regular stock checks, and report any discrepancies.

Team Collaboration

Work closely with colleagues to meet store objectives and maintain a cohesive team environment.

We are seeking a highly motivated individual who possesses excellent communication skills, a passion for fashion, and the ability to work in a fast‑paced environment.

The ideal candidate will have previous experience in retail or customer service, preferably in luxury or high‑end fashion.

Strong interpersonal and communication skills, a friendly approachable demeanor, and a proactive attitude are essential.

This 3‑month contract offers the opportunity to gain valuable experience and potentially become permanent based on performance.