Retail Branch Leader: Growth, Service & Compliance

Sanlam; Potchefstroom; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial services provider in Potchefstroom seeks an experienced Branch Manager to drive customer growth and service excellence. Responsibilities include developing branch strategy, ensuring compliance, and managing operations. The ideal candidate has a Matric, RE1 and RE5, as well as significant leadership experience in the insurance industry. Join a collaborative environment aimed at employee growth and development.

Benefits

Competitive salary

Comprehensive benefits package

Opportunities for career advancement

Ongoing training and development programs

Qualifications

• Minimum of 5 years recent industry experience, with 3 in leadership capacity.
• Experience in insurance sales and credit lending.
• Compliant with CPD requirements.

Responsibilities

• Grow customer base and revenue of the retail mass branch.
• Lead a service delivery culture within the branch.
• Ensure compliance and risk management.
• Monthly planning and reporting of sales activities.

Skills

Sales tactics and approaches

Stakeholder engagement and management

Customer service and engagement

People management practices and principles

Critical thinking and problem-solving skills

Education

Matric (Grade 12)

RE1 and RE5

120 Wealth Management credits or equivalent

Class of Business accreditation

Service Management experience

Job description

A leading financial services provider in Potchefstroom seeks an experienced Branch Manager to drive customer growth and service excellence. Responsibilities include developing branch strategy, ensuring compliance, and managing operations. The ideal candidate has a Matric, RE1 and RE5, as well as significant leadership experience in the insurance industry. Join a collaborative environment aimed at employee growth and development.