Retail Associate - POS, Merchandising & Service

Clicks Group; Pretoria; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading retail company in Pretoria is seeking a customer service representative to deliver exceptional service at the point of sale. Responsibilities include efficient cash handling, promoting loyalty programs, and maintaining merchandising standards. Candidates should have a Grade 12 education and desirable experience in retail/FMCG environments. The role emphasizes strong customer orientation and effective communication skills, aimed at enhancing the customer experience.

Qualifications

• Experience in a customer facing role within a retail/FMCG store operations environment (desirable).
• Essential: Grade 12; Desirable: Maths 50% and English 50% at Grade 12 level.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Ensure accurate scanning of merchandise and payment collection.
• Promote and enroll customers in Clicks' clubcard program.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping duties.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Job description

A leading retail company in Pretoria is seeking a customer service representative to deliver exceptional service at the point of sale. Responsibilities include efficient cash handling, promoting loyalty programs, and maintaining merchandising standards. Candidates should have a Grade 12 education and desirable experience in retail/FMCG environments. The role emphasizes strong customer orientation and effective communication skills, aimed at enhancing the customer experience.