Retail Assistant

NGF; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

A retail company in Cape Town is hiring for a customer-focused team member to provide exceptional service and manage product arrangements. Candidates should have 3-5 years of retail experience, excellent communication skills, and a positive attitude. The role involves assisting customers, processing payments, and maintaining store organization. Join us to create memorable experiences for our customers.

Qualifications

• Six months retail experience essential.
• 3-5 years experience in a similar role.
• Strong verbal and written communication skills.

Responsibilities

• Provide exceptional customer service.
• Attend to individual shopping needs.
• Process customer payments at checkout.
• Collaborate with team to maintain store cleanliness.

Skills

Sales driven

Customer service skills

Communication skills

Team Player

Merchandising

SYSPRO Knowledge

POS knowledge

Education

Matric or equivalent qualification

Job description

Responsibilities

• Providing AWESOME customer service to give customer a WOW experience.
• Attend to unique and individual shopping needs of each customer and always put the Customer first
• Receiving, unpacking, and arranging new shipments from suppliers and vendors.
• Arranging and labeling goods in the display shelves.
• Assisting customers in finding the products they’re looking for.
• Processing customer payments at the checkout point / till.
• Participating in stock takes and stock counts.
• Cleaning and rearranging the store after hours.
• Performing periodic price audits to resolve price discrepancies.
• Collaborating with other team members to keep the sales floor area clean and organized at all times.

Requirements

• Sales driven.
• Fantastic customer service skills
• Tenacious
• Highly motivated and target driven.
• Excellent selling and communication skills
• Merchandising
• Matric or equivalent qualification
• Six months retail experience, essential
• Team Player
• Good communication skills
• Positive attitude
• SYSPRO Knowledge
• POS knowledge
• Essential Qualifications and Experience: 3-5 yrs experience in a same / similar role; Strong verbal & written communication skills