RETAIL AREA MANAGER-SOUTHERN AND WESTERN CAPE

Foot Gear SA; South Africa; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading footwear retailer in South Africa seeks a Retail Area Manager to oversee multiple stores and enhance customer experiences. The candidate will be responsible for driving sales performance, managing store operations, and leading Store Managers. A deep understanding of footwear retail dynamics and proven leadership abilities are essential. This position offers the opportunity to shape retail strategies and mentor teams across the region.

Qualifications

• Strong understanding of footwear retail dynamics and seasonal trends.
• Experience in leading and developing store operations.
• Ability to analyze sales reports and profitability metrics.

Responsibilities

• Oversee daily operations of stores in the region.
• Lead and mentor Store Managers for consistent customer service.
• Analyze sales reports to identify growth opportunities.
• Ensure compliance with operational policies and guidelines.
• Train store leadership teams and support new store openings.

Skills

Leadership

Sales performance analysis

Visual merchandising

Inventory management

Job description

The Retail Area Manager is responsible for leading and developing a portfolio of stores to deliver exceptional customer experiences, strong commercial results, and consistent execution of brand standards. This role oversees store managers, drives sales performance, ensures effective merchandising, manages stock and shrinkage, and maintains high operational standards across all locations. A deep understanding of footwear retail, including fit, product knowledge, inventory dynamics, and seasonal trends is essential.

Key Responsibilities

• Oversee the day‑to‑day operations of stores within the region.
• Lead, mentor, and develop Store Managers to ensure consistent delivery of customer service and brand standards.
• Analyse sales reports, KPIs, and profitability metrics to identify opportunities for growth and efficiency.
• Ensure visual merchandising, stock levels, and product presentation meet company guidelines.
• Implement operational policies and procedures to maintain compliance and drive continuous improvement.
• Onboard, and train store leadership teams.
• Support new store openings, refurbishments, and regional initiatives.
• Champion loss prevention strategies and uphold health & safety standards.
• Build a positive, collaborative culture across the area.