Restaurant Operations Manager

Pedros; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A local restaurant chain in Durban is seeking a Manager to oversee overall operations of the restaurant/take-away. The successful candidate will ensure that quality standards are met, manage stock control, and deal with customer complaints. They should have at least 1 year of experience in restaurant service, management skills, and strong communication abilities. This role aims to maximize profitability and maintain high service levels.

Qualifications

• Minimum of 1-year experience in restaurant and fast-food service.
• Knowledge of GAAP/Micros is an advantage.
• Strong management and organizational skills required.

Responsibilities

• Oversee the overall operation of the restaurant/take-away.
• Ensure quality standards of food and service are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Manage staff including discipline and work rosters.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Problem-solving

Management

Organizational skills

Communication skills

Tools

GAAP

Micros

Job description

A local restaurant chain in Durban is seeking a Manager to oversee overall operations of the restaurant/take-away. The successful candidate will ensure that quality standards are met, manage stock control, and deal with customer complaints. They should have at least 1 year of experience in restaurant service, management skills, and strong communication abilities. This role aims to maximize profitability and maintain high service levels.