Restaurant Manager

University of Fort Hare; George; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading hospitality provider in George is seeking an experienced Restaurant Manager to oversee the quality of the dining experience. Responsibilities include planning, staffing, stock control, and ensuring service standards are met. Candidates should have strong leadership skills, a formal qualification in Hospitality Management, and a minimum of 3 years of management experience. A competitive salary is offered.

Benefits

Competitive salary

Qualifications

• Minimum 3 years of experience in a leadership/management role.
• Valid driver’s license required.
• Experience with expense budgets and strategic planning.

Responsibilities

• Responsible for overall dining experience quality.
• Manage planning, preparation, staffing, and stock control.
• Ensure service standards and training are met.

Skills

Strong leadership and interpersonal skills

Critical thinking

Time management

Effective communication

Coaching and mentoring skills

Education

Formal tertiary Hospitality Management qualification (minimum NQF5)

Grade 12

Tools

MS Office

Job description

Overview

Our client, a 5-star establishment, has an exciting career opportunity for an experienced and motivated Restaurant Manager.

In your capacity as Restaurant Manager, you will be responsible for the overall quality of the dining experience. Your role will include a wide variety of duties (planning, preparation, staffing, stock control, service standards, training, etc.).

The position requires someone who is organized, professional, and, most importantly, a strong and accountable leader.

Qualifications

• Valid driver’s license
• Grade 12
• Formal tertiary Hospitality Management qualification (minimum NQF5)

Experience & Knowledge

• Minimum of 3 years’ experience in a leadership / management role
• Minimum of 3 years’ experience in people development and training, diversity management and related personnel management efficiencies; plus a working knowledge of current labour and other relevant legislation
• Experience with expense budgets, processes and controls (with exposure to annual budgeting and strategic planning)
• Knowledge of principles and processes for providing customer and personal services, e.g. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources
• Knowledge of MS Office packages

Skills & Abilities

• Strong leadership and interpersonal skills
• Critical thinking (logical problem solving)
• Mathematical reasoning ability
• Time management / can plan and prioritise
• Effective communicator (active listening, social perceptiveness, effectively conveying information – verbally and in written form)
• Effective coaching and mentoring skills; effective as a teacher, developer and motivator of people
• Results oriented / taking ownership
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making

Please note that hospitality hours apply to this role. In return a competitive salary is on offer.