Restaurant Leader : People, Service & Growth

Saflin Consulting; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading restaurant management firm in Durban is seeking a managerial candidate to lead operations in their restaurant business. You will oversee people management, enhance customer experience, and drive sales growth through exceptional service. The ideal candidate has customer-facing experience, coaching passion, and is committed to operational excellence. Excellent communication skills and a desire for career progression are essential to succeed in this pivotal role.

Qualifications

• Experience in a customer-facing managerial role.
• Strong coaching skills and a focus on development.
• Proven ability to enhance customer experience.

Responsibilities

• Oversee people management within the restaurant.
• Enhance customer experience and drive sales growth.
• Maintain a culture of accountability and profitability.

Skills

Experience in customer-facing roles

Excellent communication skills

Coaching ability

Commitment to operational excellence

Job description

A leading restaurant management firm in Durban seeks a managerial candidate to lead operations in their RFC restaurant business.

You will oversee people management, enhance customer experience, and drive sales growth through exceptional service.

The ideal candidate has experience in customer-facing roles, a passion for coaching, and a commitment to operational excellence.

This position is pivotal in maintaining a culture of accountability while maximizing profitability.

Excellent communication skills and a desire for career progression are key.

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