Restaurant General Manager

Phoenix Recruitment; Alberton; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A restaurant in Alberton is seeking a Restaurant General Manager to oversee daily operations and lead a team. You will ensure high standards of service, collaborate with the Executive Chef, and manage performance metrics. The ideal candidate has at least 5 years of experience in the hospitality industry, strong leadership abilities, and exceptional customer service skills. This position requires owning transport and proficiency in restaurant management systems.

Qualifications

• At least 5 years proven experience as a Restaurant Manager or in a similar role.
• Strong leadership skills and ability to inspire and motivate a team.
• Excellent knowledge of restaurant operations including food and beverage service.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Lead and motivate a team ensuring harmonious work environment.
• Implement and maintain exceptional service standards focusing on guest satisfaction.

Skills

Leadership skills

Customer service skills

Problem-solving abilities

Interpersonal skills

Education

Grade 12

Formal qualification

Tools

Micros

Basic computer skills

Job description

Spanish-inspired Restaurant in Alberton is looking for Restaurant General Manager to organize & run the restaurants activities in accordance with company's standards.

Responsibilities

• Overseeing the day-to-day operations of the restaurant, including managing the dining area, staff, and customer service.
• Leading and motivating a team of talented individuals, ensuring a harmonious work environment.
• Implementing and maintaining exceptional service standards, focusing on guest satisfaction.
• Collaborating with the Executive Chef and other departments to create and execute innovative menus and dining concepts.
• Monitoring and optimizing restaurant performance, including revenue generation, cost control, and inventory management.
• Ensuring compliance with health and safety regulations and maintaining cleanliness and hygiene standards.
• Handling guest feedback and resolving any issues or concerns promptly and professionally.

Qualifications

• Grade 12.
• A formal qualification.
• At least 5 years proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
• Strong leadership skills and the ability to inspire and motivate a team.
• Own transport.
• Excellent knowledge of restaurant operations, including food and beverage service, beverage planning and inventory management.
• Exceptional customer service skills with a keen eye for detail.
• Outstanding communication and interpersonal skills to effectively interact with guests, staff, and other departments.
• Strong problem-solving abilities and the capacity to handle challenging situations with grace and professionalism.
• Proficiency in Micros and basic computer skills.