Resource Officer

Advania UK; Cape Town; Hybrid; ZAR 26 000; Full time

Job summary

A leading tech consulting company is looking for a Resource Officer in Cape Town, South Africa. The role necessitates strategically managing resource allocation to optimize utilization and skills for client projects. Ideal candidates will have experience in resource management, data analysis skills, and the ability to handle conflicts. The company offers a hybrid work model, allowing flexibility in working arrangements. This position is essential for enhancing operational efficiency and service quality within the consulting team.

Qualifications

• Previous experience working as a resource officer or in a similar role is essential.
• High level of accuracy and attention to detail.
• Excellent organization and time management skills.
• Ability to communicate with colleagues and clients at all levels.
• Experience with Microsoft Office such as Outlook, Word, Excel is essential.

Responsibilities

• Strategically allocating resources to various projects based on skill sets.
• Monitoring utilization targets and adjusting allocations as necessary.
• Developing and maintaining strong relationships with senior stakeholders.
• Analyzing resource data to forecast demand and make informed decisions.
• Resolving conflicts arising from resource allocation issues.

Skills

Resource management

Data analysis

Conflict resolution

Stakeholder management

Organizational skills

Communication skills

Attention to detail

Microsoft Office proficiency

Tools

Kantata

Job description

Position Overview

Resource Officer

The Resource Officer is a critical role within the Resource Management department, responsible for strategically managing resource allocation across the consulting team to ensure optimal utilisation and skillset alignment for client projects. Reporting to the Head of Resource Management, this position requires previous experience in resource management, strong problem-solving abilities, data analysis skills, and proficiency in conflict resolution and stakeholder management. The ideal candidate will work independently, adhering to operational rhythms and deadlines while providing excellent service to the business.

Salary and benefits

The budgeted salary for this role is 26,000 ZAR

Hybrid working

We recognise the benefits that remote and flexible working brings. We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

#LI -Hybrid

Responsibilities

• Resource Allocation: Strategically allocating resources to various projects based on skill sets, availability, and project requirements to ensure optimal utilisation.

• Utilisation Monitoring: Tracking and ensuring that resources achieve utilisation targets, adjusting allocations as necessary to meet business goals.

• Stakeholder Management: Developing and maintaining strong relationships with senior members of the portfolios they are allocated to, acting as a trusted advisor.

• Data Analysis: Analyzing resource data to forecast demand, identify potential shortages or surpluses, and make informed decisions about resource allocation.

• Conflict Resolution: Resolving any conflicts that arise from resource allocation issues, negotiating between different stakeholders to find mutually agreeable solutions.

• Operational Rhythm Adherence: Working independently while adhering to the established resource management operating rhythm and meeting all deadlines throughout the week.

• System Proficiency: Using resource management tools such as Kantata proficiently for scheduling and tracking purposes.

• Business Knowledge: Understanding the specific business area they are allocated to in order to provide tailored resourcing solutions that align with business objectives.

• Service Provision: Providing a high level of service to the business by responding promptly and effectively to resourcing requests and challenges.

Qualifications & Experience

• Previous experience of working as a resource officer or in a similar role is essential

• High level of accuracy and attention to detail

• Excellent organisation and time management skills and the ability to work independently as well as part of a team.

• Demonstrate the ability to follow processes and procedures

• Agile approach, able to multi-task and manage priorities to meet deadlines

• Ability to communicate with colleagues and clients and at all levels

• Able to interpret data

• Experience of Microsoft Office such as Outlook, Word, Excel is essential

• Knowledge of Kantata is desirable but not essential

About Us

We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Cyber Resilience, Digital Workplace, Microsoft 365, AI, Data and Analytics and much more we have a proven track record of success in delivering transformational IT services.

Our Selection Process

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.