Position Information
Position: Residential Property Administrator
Division: Property Management
Location: Pretoria
Reporting to: Property Manager
Purpose of the Role
- Ensure buildings’ occupancy rate is achieved.
- Capture new lease details accurately and process amendments.
- Manage student accommodation rentals and queries, including fines, arrears, and payments.
Key Responsibilities
- Property Administration: Monitor applications on the website and support channels. Verify student lists from universities and manage defunded students.
- Leasing: Vet documents, perform credit checks, and ensure lease accuracy. Update student details on relevant systems. Report on occupancy levels and vacancies.
- Billing & Statements: Generate monthly lease billings and statements. Process debit runs and post batches in PIMS and Great Plains. Monitor payment allocations and create reconciliations when needed.
- Arrear Management: Ensure rental payments are made on time. Issue letters of demand and manage AOD repayments. Facilitate handovers for defaulting students.
- General Administration: Compile monthly management reports. Manage account closures and deposit refunds.
Skills & Competencies
- Strong reconciliation and numeracy skills.
- Proficiency in relevant software packages.
- Excellent attention to detail and communication skills.
- Ability to influence, guide, and relate to student needs.
- Deadline-driven with strong time management.
- Innovative and process oriented.
Qualifications & Experience
- Education: Matric and a National Diploma.
- Experience: Minimum 2–3 years in Property Management.
- Experience in Student Accommodation is advantageous.