Remote Service Support Lead: Data-Driven Operations

NSC Global; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A leading service support company is seeking a Service Support Lead in Cape Town or remote within South Africa. The ideal candidate excels in administrative purchasing and data management functions, demonstrating robust analytical capabilities. Responsibilities include managing administrative processes, liaising with vendors, and producing analytical reports. This full-time position requires the ability to work independently while collaborating with internal teams. Strong attention to detail and interpersonal skills are essential.

Qualifications

• Proven experience in a dynamic administrative, purchasing, or operations role.
• Ability to understand budget constraints and assess cost-effectiveness.
• Strong interpersonal and communication skills.

Responsibilities

• Manage complex administrative and purchasing processes.
• Liaise with vendors for quotes and ensure financial accuracy.
• Analyze service-related data for gaps and improvements.
• Produce detailed Excel reports for operations.

Skills

Analytical capabilities

Interpersonal skills

Communication skills

Attention to detail

Strong commercial acumen

Advanced Excel skills

Tools

Active Directory

MAC

Service Management Software

Job description

A leading service support company is seeking a Service Support Lead in Cape Town or remote within South Africa. The ideal candidate excels in administrative purchasing and data management functions, demonstrating robust analytical capabilities. Responsibilities include managing administrative processes, liaising with vendors, and producing analytical reports. This full-time position requires the ability to work independently while collaborating with internal teams. Strong attention to detail and interpersonal skills are essential.