Remote QA & Real Estate Sales Coach (USA Market)

Black Pen Recruitment; Johannesburg; Remote; ZAR 694 000 - 1 043 000; Full time

Job summary

A dynamic real estate company is seeking a Quality Assurance & Sales Training Representative to support its sales team. This remote role requires a minimum of 3 years of proven sales experience, with a focus on coaching and training. Responsibilities include monitoring sales calls, coaching team members, and training new hires. The ideal candidate is highly organized, proactive, and able to work independently in a remote environment.

Qualifications

• Minimum 3 years of proven sales experience with strong results (preferably real estate).
• Prior experience in call monitoring, quality assurance, coaching, or training.
• Excellent communication and interpersonal skills with the ability to engage and motivate salespeople.
• Deep knowledge of sales strategies, including objection handling and closing techniques.
• Comfortable creating and delivering structured training programmes.
• Highly organised, proactive, and able to work independently in a remote environment.
• Willing to work U.S. hours (9:00AM-6:00PM EST / 3:00 PM-12:00 AM SAST).

Responsibilities

• Regularly listen to sales calls to assess quality, compliance, and effectiveness.
• Identify performance gaps and opportunities for improvement.
• Provide clear, actionable feedback to sales representatives.
• Conduct one-on-one and group coaching sessions focused on improving sales techniques.
• Support reps in enhancing objection handling, communication, and closing skills.
• Foster a culture of continuous improvement and accountability.
• Lead onboarding programmes for new sales representatives.
• Teach company processes, scripts, and best practices to set them up for success.
• Deliver ongoing training sessions and refreshers to ensure skills remain sharp.

Job description

A dynamic real estate company is seeking a Quality Assurance & Sales Training Representative to support its sales team. This remote role requires a minimum of 3 years of proven sales experience, with a focus on coaching and training. Responsibilities include monitoring sales calls, coaching team members, and training new hires. The ideal candidate is highly organized, proactive, and able to work independently in a remote environment.