Remote Pre-Sales Specialist: CX & AI Solutions

Sabio Group; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A dynamic customer experience solutions provider based in Cape Town is seeking a passionate PreSales Specialist to join their growing team. You will support sales efforts by preparing proposals, collaborating with internal and external stakeholders, and maintaining pre-sales documentation. The ideal candidate has a strong understanding of business operations, exceptional communication skills, and a desire to grow in a customer-facing role. This position offers opportunities for professional development and a collaborative work environment.

Benefits

Remote/Flexible work

Discovery Medical Aid

Connectivity Allowance

15 days paid holiday

Momentum EAP

Qualifications

• Solid understanding of business operations and commercial processes.
• Comfortable working to tight timelines and coordinating across functions.
• Previous exposure to B2B technology is advantageous.

Responsibilities

• Capture and collate customer requirements into proposals.
• Develop customer-facing proposals and pitch decks.
• Liaise with internal stakeholders to ensure documentation accuracy.
• Support opportunity qualification processes.
• Maintain and update a library of pre-sales assets.

Skills

Business operations understanding

Strong written communication

Visual storytelling skills

Detail-oriented

Numerical skills

Education

Bachelor’s degree in Business, Technical, IT, or related field

Tools

Microsoft Office (PowerPoint, Word, Excel)

CRM tools (Salesforce, HubSpot)

Job description

A dynamic customer experience solutions provider based in Cape Town is seeking a passionate PreSales Specialist to join their growing team. You will support sales efforts by preparing proposals, collaborating with internal and external stakeholders, and maintaining pre-sales documentation. The ideal candidate has a strong understanding of business operations, exceptional communication skills, and a desire to grow in a customer-facing role. This position offers opportunities for professional development and a collaborative work environment.