Remote Patient Care Consultant - Weight Loss Support

Weight Doctors Group; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading medical group is seeking a full-time Patient Consultant based remotely in Pretoria or Johannesburg. The role involves providing support to patients throughout their treatment journey, understanding their needs, and collaborating with healthcare professionals. Ideal candidates have a background in customer service, healthcare experience, and excellent communication skills. This position offers a dynamic work environment with a focus on patient wellbeing.

Qualifications

• Proven customer service experience with online and face-to-face interaction.
• Previous professional experience in the healthcare industry is preferred.
• Native English speaker with excellent oral and written communication skills.

Responsibilities

• Provide first contact support to patients.
• Carry out consultations to understand patients' needs.
• Ensure patient wellbeing throughout their treatment journey.
• Documentation and medical compliance.
• Treatment planning and coordination.
• Collaborate with nutritionists, doctors, and surgeons.

Skills

Customer service experience

Communication skills

Empathy

Team player

Education

Background in nutrition or health sciences

Job description

A leading medical group is seeking a full-time Patient Consultant based remotely in Pretoria or Johannesburg. The role involves providing support to patients throughout their treatment journey, understanding their needs, and collaborating with healthcare professionals. Ideal candidates have a background in customer service, healthcare experience, and excellent communication skills. This position offers a dynamic work environment with a focus on patient wellbeing.