Remote IT Support & Content QA Technician (Multilingual)

PRR Recruitment Services; Roodepoort; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency in South Africa is looking for an experienced 1st Line Office & Content Support Technician to provide remote support, manage helpdesk tickets, and perform content updates. Ideal candidates will have an IT diploma and experience in technical support, along with strong PC and networking skills. Fluency in multiple South African languages is essential for this role. Competitive compensation commensurate with experience is offered.

Qualifications

• Experience with remote support and fault finding.
• Ability to manage helpdesk tickets effectively.
• Familiarity with content uploads and quality assurance.

Responsibilities

• Handle remote troubleshooting for clients.
• Coordinate helpdesk ticket management.
• Conduct content updates and QA processes.

Skills

Technical support experience

Multilingual communication

PC and networking knowledge

Education

IT diploma/certification

Job description

A recruitment agency in South Africa is looking for an experienced 1st Line Office & Content Support Technician to provide remote support, manage helpdesk tickets, and perform content updates. Ideal candidates will have an IT diploma and experience in technical support, along with strong PC and networking skills. Fluency in multiple South African languages is essential for this role. Competitive compensation commensurate with experience is offered.