Remote First-Line It Support Engineer

Payroll Easy; Remote; ZAR 300 000 - 400 000; Full time

Job summary

A technology company is looking for a 1st Line Support Engineer to provide technical support for its remote teams. The role requires troubleshooting IT issues, installing and configuring systems, and managing remote assets. Ideal candidates should have a solid understanding of Windows systems and experience with ticketing tools like Jira. Excellent communication skills and the ability to work independently are essential. This is a full-time position based in Durban, KwaZulu-Natal.

Qualifications

• Strong understanding of Windows systems.
• Experience with ticketing tools like Jira.
• Ability to troubleshoot IT issues independently.

Responsibilities

• Provide efficient technical support for remote workforce.
• Install and configure systems.
• Manage remote assets.

Skills

Windows systems

Proactive problem-solving

Communication skills

Tools

Jira

Job description

A technology company is seeking a 1st Line Support Engineer to provide efficient technical support for its remote workforce.

Responsibilities include troubleshooting IT issues, installation and configuration of systems, and managing remote assets.

Ideal candidates will have a strong understanding of Windows systems, experience with ticketing tools like Jira, and a proactive problem-solving approach.

This full-time role requires excellent communication skills and the ability to work independently.