Remote E-commerce Success Specialist: Grow Revenue

TalentPop App; Gqeberha; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic e-commerce company is looking for a Customer Support and Sales Specialist to bridge support and sales. This entry-level role involves solving customer inquiries while driving revenue growth through upselling and retention strategies. Ideal candidates will have at least a year of relevant experience and strong communication skills. Enjoy a fully remote work setup with competitive pay and benefits.

Benefits

Competitive base salary

Commission structure

Comprehensive health coverage

Generous paid time off

Career advancement opportunities

Qualifications

• Minimum 1 year of proven hands-on experience in Customer Support or Inside Sales.
• Exceptional verbal and written communication skills.
• Familiarity with CRM and Helpdesk software.

Responsibilities

• Support customer loyalty and revenue expansion.
• Manage end-to-end sales process for expansion leads.
• Provide expert problem-solving as a point of contact.

Skills

Customer Support

Sales Growth

Problem Solving

Communication Skills

Proficiency in CRM software

Metrics Driven

Tools

HubSpot

Salesforce

Zendesk

Intercom

Job description

A dynamic e-commerce company is looking for a Customer Support and Sales Specialist to bridge support and sales. This entry-level role involves solving customer inquiries while driving revenue growth through upselling and retention strategies. Ideal candidates will have at least a year of relevant experience and strong communication skills. Enjoy a fully remote work setup with competitive pay and benefits.