Remote E-commerce Sales & Support VA

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A growing e-commerce support company is looking for a Sales and Support Virtual Assistant to provide exceptional customer support remotely. Candidates should have a minimum of one year of experience in sales or customer service, possess excellent communication skills, and be comfortable using platforms like Shopify and Zendesk. This role offers performance-based raises, commission opportunities, and a fully remote working environment, making it ideal for organized and motivated individuals seeking career development.

Benefits

Performance-based raises

Paid time off

Monthly health stipend

Recognition bonuses

100% remote setup

Career development opportunities

Qualifications

• Minimum of 1 year remote/online experience in sales or customer service.
• Excellent written and verbal communication skills in English.
• Ability to work independently in a fast-paced remote environment.

Responsibilities

• Provide real-time support to customers via live chat, email, SMS, and phone.
• Recommend products and assist in purchase decisions.
• Manage order inquiries including shipping and returns.

Skills

Sales support

Customer service

Communication skills

Tech-savvy

Tools

Shopify

Gorgias

Zendesk

Job description

A growing e-commerce support company is looking for a Sales and Support Virtual Assistant to provide exceptional customer support remotely. Candidates should have a minimum of one year of experience in sales or customer service, possess excellent communication skills, and be comfortable using platforms like Shopify and Zendesk. This role offers performance-based raises, commission opportunities, and a fully remote working environment, making it ideal for organized and motivated individuals seeking career development.