Remote E-Commerce Sales Outreach Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce support company is seeking a Sales Outreach Specialist to enhance revenue through customer engagement. The role involves recovering abandoned carts, providing personalized recommendations, and delivering outstanding customer service via email, SMS, and live chat. Ideal candidates will have 1+ years of sales experience, excellent communication skills, and familiarity with tools like Shopify. Enjoy the benefits of flexible remote work, ongoing training, and performance incentives.

Benefits

Professional growth opportunities

Performance incentives

Annual raises

Flexible remote work

Work-life balance benefits

Qualifications

• At least 1 year of proven remote/online sales and customer support experience.
• 1 year of customer service experience via phone, email, or chat.
• Strong persuasive communication skills.

Responsibilities

• Reach out to potential customers to recover abandoned carts.
• Provide product recommendations to customers.
• Engage customers via email, SMS, and live chat.

Skills

Sales skills

Customer engagement

Persuasive communication

Remote sales experience

Tools

Shopify

CRM tools

Job description

A leading e-commerce support company is seeking a Sales Outreach Specialist to enhance revenue through customer engagement. The role involves recovering abandoned carts, providing personalized recommendations, and delivering outstanding customer service via email, SMS, and live chat. Ideal candidates will have 1+ years of sales experience, excellent communication skills, and familiarity with tools like Shopify. Enjoy the benefits of flexible remote work, ongoing training, and performance incentives.