Remote E‑Commerce Conversion & Outreach Specialist

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An e-commerce support company is seeking a Sales Outreach Specialist to drive revenue growth through customer engagement. This role involves recovering abandoned carts and communicating with buyers via email, SMS, and live chat. Ideal candidates should have at least 1 year of online sales experience, strong communication skills, and familiarity with e-commerce platforms like Shopify. This opportunity includes professional growth, performance incentives, and the flexibility to work remotely.

Benefits

Professional Growth

Performance Incentives

Annual Raises

Career Advancement

Flexible Remote Work

Work-Life Balance

Qualifications

• At least 1 year of proven remote/online sales and customer support experience.
• 1 year of customer service experience via phone, email, or chat.
• Strong persuasive communication skills.

Responsibilities

• Reach out to potential customers to recover abandoned carts and close sales.
• Provide product recommendations and guide buyers toward the best solutions.
• Engage customers via email, SMS, and live chat.

Skills

Sales Experience

Customer Engagement

Persuasive Communication

Remote Work Adaptability

Tools

Shopify

CRM tools

Job description

An e-commerce support company is seeking a Sales Outreach Specialist to drive revenue growth through customer engagement. This role involves recovering abandoned carts and communicating with buyers via email, SMS, and live chat. Ideal candidates should have at least 1 year of online sales experience, strong communication skills, and familiarity with e-commerce platforms like Shopify. This opportunity includes professional growth, performance incentives, and the flexibility to work remotely.