Remote Client Support Specialist for Healthcare Marketing

Vortala; Remote; ZAR 100 000 - 150 000; Full time

Job summary

A fast-growing digital marketing leader is seeking a Client Support Specialist to assist North American clients with their practice websites. This fully remote position requires exceptional communication skills and a strong background in client services. Candidates should have basic HTML, Photoshop skills, and digital marketing knowledge. The role emphasizes organization and a positive phone manner, aiming to foster client satisfaction and success. Enjoy family-friendly hours while working from home.

Benefits

Ongoing training and development opportunities

Flexible, family-friendly hours

Qualifications

• Upbeat phone manner exuding confidence and trust.
• Experience providing exceptional client service.
• Excellent organizational skills.

Responsibilities

• Answering support calls, emails, and chat from clients.
• Troubleshooting technical issues for clients.
• Advising clients on digital marketing methods.

Skills

Direct client service experience

Written and verbal communication skills

Basic HTML skills

Basic Photoshop skills

Digital marketing skills

Organizational and time management skills

Job description

A fast-growing digital marketing leader is seeking a Client Support Specialist to assist North American clients with their practice websites. This fully remote position requires exceptional communication skills and a strong background in client services. Candidates should have basic HTML, Photoshop skills, and digital marketing knowledge. The role emphasizes organization and a positive phone manner, aiming to foster client satisfaction and success. Enjoy family-friendly hours while working from home.