Remote Client Conversion Specialist - Drive Revenue

TalentPop App; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce growth company in South Africa seeks a Remote Client Conversion Specialist who excels in customer engagement and sales recovery. This role focuses on maximizing customer loyalty through proactive outreach. Ideal candidates should possess at least 1 year of experience in e-commerce customer service and strong persuasion skills. The position offers competitive pay, guaranteed annual raises, and a robust benefits package, including health insurance and holiday bonuses. Enjoy the flexibility of a fully remote work environment.

Benefits

Health and Dental Insurance

Monthly Health Stipend

Holiday Bonuses

Generous Paid Time Off

Qualifications

• Minimum 1 year in e-commerce customer service or support.
• Strong track record of converting leads.
• Reliable internet setup and workspace.

Responsibilities

• Recover abandoned sales through personalized outreach.
• Manage customer journeys via email and chat.
• Provide tailored product recommendations.
• Solve customer inquiries efficiently.

Skills

Persuasion skills

E-commerce customer service experience

CRM software usage

Tools

Shopify

Job description

A leading e-commerce growth company in South Africa seeks a Remote Client Conversion Specialist who excels in customer engagement and sales recovery. This role focuses on maximizing customer loyalty through proactive outreach. Ideal candidates should possess at least 1 year of experience in e-commerce customer service and strong persuasion skills. The position offers competitive pay, guaranteed annual raises, and a robust benefits package, including health insurance and holiday bonuses. Enjoy the flexibility of a fully remote work environment.