Remote Admissions Partner: Growth & Conversion Lead

Teneo Education; South Africa; On-site; ZAR 300 000 - 450 000; Full time

Job summary

An innovative education consultancy in South Africa is seeking an Admissions Partner to guide families through the enrolment journey. The ideal candidate will have over 5 years of experience in a customer-facing role, with a passion for education and a strong sales aptitude. You will be responsible for converting enquiries into successful enrolments while ensuring data accuracy. This position may require evening or weekend work during peak times.

Qualifications

• 5+ years in a customer-facing sales or customer-service role, preferably in education, ed-tech, telecoms or financial services.
• Fluent in English; Afrikaans and/or a South African vernacular language is highly desirable.
• Willing to work some evenings/weekends during peak enrolment periods.

Responsibilities

• Respond to inbound enquiries via WhatsApp, phone, email, and chat.
• Track and nurture leads while adhering to service level agreements.
• Guide families through curriculum requirements and maintain data accuracy.

Skills

Consultative selling

Pipeline management

Customer service

Communication

Data accuracy

Education

Completed undergraduate degree or equivalent

Tools

CRM platforms (HubSpot preferred)

Digital communication tools

Job description

An innovative education consultancy in South Africa is seeking an Admissions Partner to guide families through the enrolment journey. The ideal candidate will have over 5 years of experience in a customer-facing role, with a passion for education and a strong sales aptitude. You will be responsible for converting enquiries into successful enrolments while ensuring data accuracy. This position may require evening or weekend work during peak times.