Remote 1st-Line IT Support Specialist

Payroll Easy; Upington; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A technology company is in need of a 1st Line Support Engineer to provide efficient technical support for its remote workforce. Responsibilities include troubleshooting IT issues, installation, and configuration of systems, and managing remote assets. The ideal candidate will possess a strong understanding of Windows systems and experience with tools like Jira. This full-time role requires excellent communication skills and the ability to work independently in a proactive manner.

Qualifications

• Strong understanding of Windows systems.
• Experience with ticketing tools like Jira.
• Ability to work independently.

Responsibilities

• Troubleshoot IT issues for the remote workforce.
• Install and configure systems.
• Manage remote assets.

Skills

Proactive problem-solving

Windows systems

Jira

Excellent communication skills

Job description

A technology company is in need of a 1st Line Support Engineer to provide efficient technical support for its remote workforce. Responsibilities include troubleshooting IT issues, installation, and configuration of systems, and managing remote assets. The ideal candidate will possess a strong understanding of Windows systems and experience with tools like Jira. This full-time role requires excellent communication skills and the ability to work independently in a proactive manner.