Regional Manager : Liaison and Partners Services - Durban

Oxyon People Solutions; Durban; On-site; ZAR 30 000 - 50 000; Full time

Job summary

A leading security services firm seeks a Regional Liaison and Partners Services Manager in Durban, South Africa. This role focuses on overseeing critical response services and enhancing partnerships to improve operational effectiveness. Candidates should have a National Diploma related to Criminal Justice or Policing and strong experience in law enforcement. The job involves delivering reports on crime trends and ensuring compliance with established procedures. Must be willing to work shifts and handle situations in varied environments.

Qualifications

• 3 – 5 years relevant experience in law enforcement or private security.
• Above average knowledge of South African Police Services.
• Valid PSIRA Grade B & Armed Response Certificate.

Responsibilities

• Manage critical response services and partnerships.
• Deliver monthly and quarterly reports on vehicle crime trends.
• Ensure compliance with policies and procedures.

Skills

Criminal Justice

Policing

Criminology

Vehicle Tracking systems

Understanding of Criminal Procedure Act

Understanding of Firearms Control Act

Education

National Diploma in Criminal Justice, Policing or Criminology (NQF Level 6)

Job description

We requires the services of a Regional Liaison and Partners Services Manager. As a leader, this position is focused on managing the critical response services within the operational services. It is also incumbent of the incumbent to develop and maintain partnerships and liaison with the provincial recovery structures in order to improve the recovery rate by means of gathering crime intelligence, which in turn will support the company to meet its strategic objectives.

Key roles and responsibilities :

Investigations and Compliance

Ensure that activated vehicles are recovered

Ensure that the provincial action plan addresses partnership and liaison and the recovery rate

Meet compliance expectations on time

Standardise training across the province aligned to the National Head Office vision

Ensure that policies and procedures are adhered to within the province

Intelligence Management

Deliver statistical reports supported by visual and / or graphical presentation before last working day of the month

Accurate reporting on provincial vehicle crime trends to stakeholders

Timeous implementation of action plans and procedures

Accurate reporting on vehicle crime prevention; combating; and investigation methods

Suggest action plans to stakeholders, both private and public, on the above

Liaison

Deliver monthly and quarterly visit schedules

Deliver report on vehicle crime trends and intelligence gathered to all stakeholders

Effective management of queries and accounts; and delivery monthly report to managerAd hoc projects

Effective communications and co-ordination of vehicle related projects within the province

Management of staff

Performance discussions on time and score delivered

Ensure development of subordinates

Manage department budget

Actual versus budget

Minimum requirements - Qualifications and experience required :

• National Diploma : Criminal Justice, Policing or Criminology related at NQF level 6
• Vehicle Tracking systems, processes and procedures
• 3 – 5 years relevant experience
• Minimum of (5) years’ experience / above average knowledge in the South African Police Services, SANDF, Other Law
• Enforcement Agencies orPrivate Security Industry
• Above average understanding of the Criminal Procedure Act.
• Above average understanding of the Firearms Control Act.
• Above average understanding of Vehicle Related Crime in South Africa.
• Clear Criminal Record - Undergoing polygraph screening annually - Pre & Post employment.
• Pre & Post employment – Firearm, Technical, Tactical & Defensive Driving assessments and training
• Valid PSIRA Grade B & Armed Response Certificate
• Valid Firearm Competency Certificate
• Valid Code EB - Driver’s Licence.
• Valid South African Identity Document & or Card.
• Must be willing to work shifts and overtime as per an approved shift roster including weekends and public holidays.
• Must be willing to be deployed “Nationally” with reasonable prior notification and consultation.
• Perform planned & unplanned standby duties and special operations as, and when, required.
• Must be willing to be deployed in an environment that can be considered dangerous & hostile whilst working in the confines of a set SOP.