Readvertisement Service Supervisor Field Service Global Grade 10

Barloworld Equipment (Pty) Ltd; Kathu; On-site; ZAR 350 000 - 450 000; Full time

Job summary

A leading equipment maintenance company seeks a qualified Artisan to supervise a team in the maintenance and repair of earthmoving equipment in Kathu, Northern Cape. The role involves managing work progress, ensuring compliance with warranty procedures, and effective communication with the team and management. Candidates should possess a minimum of 5 years' experience and have strong leadership and technical skills, along with a valid driver's license. This position offers growth opportunities within the company.

Qualifications

• Minimum 5 years post-apprentice experience in relevant trade.
• Standing as supervisor or team leader in previous roles.
• Basic technical report writing and business understanding.

Responsibilities

• Supervise a team in maintenance and repair of equipment.
• Manage work in progress and team meetings.
• Liaise with service management to ensure outputs are met.

Skills

Supervisory skills

Technical skills

Interpersonal skills

Leadership skills

Communication skills

Education

Qualified Artisan (Mechanic)

Tools

Computer literacy

Job description

Key Output

• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
• Manage and monitor work in progress
• Apply all applicable policies and procedures, e.g. warranty, safety, etc
• Effectively communicate verbally and non-verbally with team, management, customers and peers
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Ensure outputs of service audits are achieved.
• Make sure that all repairs are performed in line with the warranty procedures
• To manage and repair all the equipment repairs
• To successfully lead the team and ensure that all repairs are done timeously,
• Effectively manage the team meetings, to complete monthly reports.
• To liaise with the service management to ensure that all outputs are met.

Qualification, Experience and Competencies

• Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)
• Minimum 5 years post-apprentice / learnership experience
• Standing as supervisor or as team leader on several occasions or being a service planner for at least 2 years
• Knowledge of the planning function.
• Computer literate
• Supervisory knowledge will be advantageous, excellent technical, interpersonal and leadership skills.
• Sound interpretation of communication skills
• Basic technical report writing, business and financial understanding
• Driver’s license – Code B