RAM (Regional Account Manager)

Lewisstores; South Africa; On-site; ZAR 300 000 - 500 000; Full time

Job summary

A retail company in South Africa is looking for a Regional Account Manager to oversee branch functions and drive performance in a high-pressure Sales and Credit Control environment. The ideal candidate should have a strong leadership background, experience in managing a retail store, and the ability to lead a high-performing team. Responsibilities include sales management, customer service, and compliance with company regulations. Candidates must have a valid driver's license and a Grade 12 certificate.

Qualifications

• Valid driver’s license required.
• Strong leadership abilities to manage and motivate staff.
• Proven experience in managing and leading a team.

Responsibilities

• Manage and develop branch employees to maintain a high-performing team.
• Drive sales targets and operational efficiencies.
• Ensure excellent customer service through engagement with clients.
• Control financial targets within company norms.
• Minimise stock loss through compliance with handling procedures.

Skills

Leadership

Target-driven

Customer service

Education

Grade 12 certificate

Job description

We are seeking suitably qualified Regional Account Managers to oversee all branch functions within the Lewis Group.

The ideal candidate will take ownership of all branch activities and lead a profitable and sustainable business unit that contributes to the overall success of the organisation.

We require a tough-minded, target-driven individual who thrives on driving performance and can balance excellent customer service within a high-pressure Sales and Credit Control environment.

Ideal candidates will have solid experience running a store and exposure to managing profit and growth targets within the retail environment.

This role is responsible for communicating and driving daily operations of the branches and ensuring alignment with company goals. The role will drive all people-related issues, customer service, sales, stock, and credit management within the branches.

• Branches: Wolmaransstad and three (3) Klerksdorp branches

Key Responsibilities

• Manage, lead, motivate, develop, and empower branch employees to retain a stable, high-performing team.
• Drive sales targets and manage operational efficiencies to maintain a healthy and profitable business.
• Ensure excellent customer service by actively engaging with customers and maintaining strong relationships.
• Manage and control financial targets within company norms while balancing business risk.
• Maintain and improve customer service, sales performance, stock efficiencies, and credit risk management.
• Minimise stock loss through strict compliance with security, stock, and cash handling procedures.
• Ensure all administrative duties comply with company guidelines (NCA & FAIS).
• Guide, manage, and verify branch operations to ensure compliance with relevant regulatory legislation.
• People management, including training, mentoring, coaching, and performance management.

Requirements

• Valid driver’s license
• Strong leadership abilities
• Proven management ability to lead, motivate, develop, and empower branch staff

E-mail a short CV (please include a clear copy of your SA ID, Driver’s License, and Grade 12 certificate) to:

Only short-listed candidates will be contacted. The appointment will be made in accordance with the Company’s Employment Equity requirements.