Radiology Receptionist: Warm, Efficient Patient Service

HR Genie; Alberton; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A healthcare provider in Alberton seeks a Medical Receptionist to warmly receive patients, accurately capture their details, and process payments. The ideal candidate should have Grade 12 education, customer service skills, and experience in a high-pressure medical setting. This role requires excellent communication and the ability to handle inquiries efficiently. Interested applicants are encouraged to join a supportive team that values compassion and teamwork.

Benefits

Comprehensive onboarding and support

Collaborative environment

Competitive salary package

Training and development opportunities

Qualifications

• 2 - 3 years’ experience in a professional high-pressure environment.
• Knowledge of medical aid and PMB rules is beneficial.
• Knowledge of POPI Act regulations for healthcare is beneficial.
• Own reliable transport is non-negotiable.

Responsibilities

• Acknowledge patients warmly and capture information accurately.
• Process payments and handle telephonic inquiries.
• Work with the Radiography Team and ensure workflow efficiency.
• Participate in staff meetings for improvements.

Skills

Communication

Customer Service

Empathy

Education

Grade 12

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A healthcare provider in Alberton seeks a Medical Receptionist to warmly receive patients, accurately capture their details, and process payments. The ideal candidate should have Grade 12 education, customer service skills, and experience in a high-pressure medical setting. This role requires excellent communication and the ability to handle inquiries efficiently. Interested applicants are encouraged to join a supportive team that values compassion and teamwork.