Property Manager - Short-Term Rentals (Remote)

Wander; South Africa; Remote; ZAR 344 000; Full time

Job summary

A growing luxury rental company is seeking a Remote Property Manager to oversee its portfolio of short-term vacation rentals. The ideal candidate will have over 5 years of property management experience and a background in hospitality. Responsibilities include managing guest relations, overseeing property maintenance, and handling financial oversight. This is a full-time remote role, requiring compatibility with US business hours and offers an annual compensation of $20,000.

Qualifications

• 5+ years of experience in property management, preferably in vacation rentals or hospitality.
• Proven track record in guest relations and property operations.
• Strong financial acumen and budget management skills.

Responsibilities

• Handle guest inquiries and resolve complaints promptly.
• Coordinate property maintenance, repairs, and upgrades.
• Develop and manage property budgets.

Skills

Property management

Guest relations

Financial acumen

Time management

Communication

Tools

Property management software

Job description

About Us

We are a growing company specializing in luxury short-term rentals and vacation homes. Our portfolio of properties offers unique experiences to travelers worldwide, and we're looking for a skilled professional to join our team.

The Opportunity

We're seeking an experienced and motivated Remote Property Manager to oversee our portfolio of short-term vacation rentals. This role is perfect for a detail-oriented individual who excels in hospitality and property management.

Guest Experience Management

• Handle guest inquiries and resolve complaints promptly
• Collaborate with our concierge team to enhance guest satisfaction
• Ensure top-notch hospitality standards across all properties

Property Operations and Maintenance

• Coordinate property maintenance, repairs, and upgrades
• Implement preventative maintenance schedules
• Conduct routine property inspections
• Manage relationships with contractors and service providers

Financial Oversight

• Develop and manage property budgets
• Prepare financial reports and maintain accurate records
• Optimize property performance and revenue

Compliance and Risk Management

• Ensure properties comply with local regulations and safety standards
• Implement and maintain risk management strategies
• Stay updated on industry trends and legal requirements

Qualifications

• 5+ years of experience in property management, or vendor management, preferably in vacation rentals or hospitality
• Proven track record in guest relations and property operations
• Strong financial acumen and budget management skills
• Excellent communication and problem-solving abilities
• Proficiency in property management software
• Certifications such as Certified Property Manager (CPM) or Real Property Administrator (RPA) (bonus)
• Experience with Airbnb, VRBO, or similar platforms is highly desirable

The Ideal Candidate

• Is a self-starter with excellent time management skills
• Thrives in a remote work environment
• Has experience managing properties in the United States (bonus)
• Has prior experience working remotely in similar property management or hospitality roles

Work Environment

• Full-time remote position
• Schedule: Weekend shift, 5 days a week, daytime schedule
• Must reside in a country with a timezone compatible with US business hours (we do not offer graveyard shift)

Compensation

• $20,000 annually (contractor position)
• Opportunity for growth in a dynamic, expanding industry