Project Manager

Hashtag Nonprofit NPC; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A nonprofit organization based in Cape Town is seeking a Project Manager to oversee clinical and operational leadership across various services. The role requires HPCSA or SACSSP registration and experience in community mental health. The Project Manager will lead counselling services, supervise trainee practitioners, and drive community training initiatives. Ideal candidates must have strong interpersonal skills, be comfortable in fast-paced environments, and be adept with digital tools for service delivery. Salary is based on qualifications and experience.

Qualifications

• HPCSA or SACSSP registration is necessary.
• 1–3 years of post-qualification experience in counselling or community mental health.
• Strong skills in supporting developing practitioners.

Responsibilities

• Lead counselling services both onsite and for the national telehealth programme.
• Provide clinical support and supervision to trainers and lay counsellors.
• Develop the Hub's training initiatives and coordinate in-service training.

Skills

Interpersonal skills

Communication skills

Digital tools competence

Interest in community mental health

Education

Professional registration with HPCSA or SACSSP

Counselling Psychologist (HPCSA)

Job description

Project Manager at The Counselling Hub

Deadline: 19 December 2025

Region: Cape Town

Salary: In line with professional registration and experience

Type of employment: Full time

Job Description

Location: Woodstock, Cape Town (on-site)

We are seeking an HPCSA‑ or SACSSP‑registered mental health professional to take on a hybrid clinical–operational leadership role, overseeing service delivery across the Hub’s three impact areas: Counselling, Training & Development, and Advocacy.

This is an on‑site, hands‑on position suited to a mental health professional who is passionate about mental health, service innovation and supporting the growth of early‑career practitioners.

The Project Manager provides clinical guidance, contributes to the supervision structure, and maintains systems that enable reliable, ethical and high‑quality service delivery. The role combines programme coordination, clinical support, staff and volunteer engagement, training activities and collaborative problem‑solving within a busy, community‑facing and telehealth service.

Roles and Responsibilities

• Lead counselling services across both the onsite Hub and the national telehealth programme, ensuring safe, ethical and high‑quality service delivery.
• Provide clinical support and supervision to lay counsellors and HPCSA professionals in training, strengthening the Hub’s supervision ecosystem.
• Develop and lead the Hub’s training and development function, coordinating in‑service training and practitioner development pathways for lay counsellors, Registered Counsellors in training and other mental‑health interns.
• Manage the delivery of psychoeducational and mental‑health training workshops for communities, organisations and partners — including subsidised and fee‑based offerings that support sector capacity‑building and income generation.
• Support the Hub’s research and advocacy work, contributing to ongoing studies, collaborating with research partners, and translating service insights into outputs that strengthen mental‑health awareness and system change.
• Build and maintain partnerships across the community and sector, and act as a public representative for The Counselling Hub in media, advocacy and stakeholder engagements.
• Oversee project‑level communications and social media content, ensuring alignment with the Foundation’s brand and messaging guidelines.
• Manage day‑to‑day programme and site operations, leading the onsite coordination and administrative team to maintain a smooth, client‑centred service environment.
• Oversee monitoring, evaluation and learning (MEL) across all impact areas, ensuring reliable data systems, accurate analysis and high‑quality reporting, including donor and funder reporting requirements.

Qualifications And Requirements

• Professional registration with HPCSA or SACSSP.
• Counselling Psychologist (HPCSA) preferred. 1–3 years post‑qualification experience in counselling or community mental health.
• Strong interpersonal and communication skills, with the ability to support developing practitioners.
• Comfortable working in a fast‑paced, community‑facing environment.
• Competence with digital and administrative tools relevant to service delivery and reporting.
• Demonstrated interest in community mental health, training and service development.

How to apply

Please send a CV and a short cover letter (maximum one page) outlining your motivation, suitability and salary expectation to [e-mail] by 19 December 2025.

Shortlisted candidates will be invited to a two‑stage interview process in January 2026, comprising: An initial virtual interview; and An in‑person (compulsory) interview in Cape Town for final shortlisted candidates.

Date posted: 08 December 2025