Professional Officer - Content Development

City of Cape Town; Cape Town; On-site; ZAR 533 000; Full time

Job summary

A municipal government agency in Cape Town is seeking a Professional Officer for Content Development. This role involves creating and managing printed and multimedia communication tools for Water and Sanitation. Ideal candidates will have a relevant 3-year qualification, and 2–5 years of related experience in content writing and editing. Knowledge of Adobe Creative Suite and digital marketing is a plus. Driver's license and personal vehicle are necessary for this position.

Qualifications

• 2–5 years relevant experience working with written content, copy writing, copy editing.
• Experience in digital marketing principles advantageous.
• Driver's license and own vehicle necessary.

Responsibilities

• Develop printed and written multimedia content for communication tools.
• Liaison for production stages including approvals and procurement.
• Provide copy writing and editing services.
• Coordinate electronic messages and notifications.
• Manage internal newsletter and leadership communications.
• Drive production of communication tools collaboratively.

Skills

Content writing

Copy editing

Communication

Adobe Creative Suite

Digital Marketing

Team collaboration

Education

Relevant 3-year tertiary qualification

Tools

Adobe Creative Suite

Job description

Eligibility

All suitable candidates

Closing Date

06.02.2026

Reference Number

WS 03/26 (Ext)

Salary

R 532 737 per annum (T12)

Department

DIRECTORATE
Professional Officer - Content Development

Requirements

• Relevant 3-year tertiary qualification, preferably a diploma, national diploma or degree in Copywriting, English Literature, Creative Writing, Journalism, Internal Communications, Communications or similar. 2–5 years relevant experience working with written content, content research, copy writing, copy editing etc. Experience in Adobe Creative Suite and/or basic Digital Marketing principles advantageous. Driver’s License and own vehicle.

Key Performance Areas

• Developing printed (e.g. leaflets, booklets, posters) and written multimedia content (e.g. video scripts, infographic content, radio scripts, etc.) for Water and Sanitation communication tools, in collaboration with other relevant branches/ sections, aligned with Corporate Communications guidelines, and approved by the Corporate Communications Department.
• Liaison for the various stages of production, including inputs from relevant City colleagues (in collaboration with branch colleagues) and approval processes related to final drafts and production (e.g. print approvals) as well as production procurement (quantity, delivery, and dissemination).
• Provide copy writing and editing service for internal and external communications materials developed within the branch and/or in collaboration with other Directorates, Service Providers and Corporate Communications Dept.
• Co-ordination of electronic messages, content and notifications (including service impacts, e.g. water disruptions and road reinstatements) to keep Water & Sanitation staff and residents informed.
• Co-ordination of the internal communications service, in the form of a staff newsletter and leadership communications to ensure alignment of messaging and clear identity for the internal communications component of the Communications and Partnerships Branch.
• Drive the production of a range of communication tools required by the Directorate, working in collaboration with relevant City colleagues and associated service providers, partners, and