Product Manager - Platforms

Clutch Canada; Cape Town; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An innovative tech company is seeking a Product Manager for Platforms to lead the roadmap and development of its user-facing applications. This role requires a strong background in product management and user experience, focusing on driving adoption and engagement. The ideal candidate will have over 4 years of experience, especially in a startup environment. The position offers competitive compensation and remote work flexibility.

Benefits

Competitive compensation

Work remotely anywhere in your respective country

Paid time off and flexible leave policy

Flexible working hours

LGBTQ+ friendly

Tech reimbursements

Qualifications

• 4+ years of product management experience with a focus on desktop/mobile apps and browser extensions.
• Demonstrated success in launching, scaling, and marketing user-facing software across platforms.
• Strong understanding of user lifecycle touchpoints.

Responsibilities

• Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension.
• Design, implement, and optimise onboarding, activation, and retention flows.
• Understand customer journeys to deliver reliable platform experiences.

Skills

Product management

Collaboration

Project management

Communication skills

Data-driven decision-making

User experience understanding

Tools

Desktop applications

Mobile applications

Chrome extensions

Job description

Product Manager - Platforms

Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.

Recognised as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings.

Role Overview

We are seeking an entrepreneurial Product Manager to own our user-facing platforms like desktop app, mobile app, and Chrome extension at Fireflies.ai. You will lead the roadmap, development, and user lifecycle touchpoints (e.g push notifications), driving adoption, retention, and engagement. As Fireflies.ai evolves to deliver more real-time collaboration and voice AI experiences, your work will be critical to our next stage of growth.

Key Responsibilities

• End-to-End Ownership: Lead product strategy, execution, and lifecycle for desktop, mobile, and Chrome extension.
• Lifecycle Management: Design, implement, and optimise onboarding, activation, push notifications, and retention flows.
• User Experience: Deeply understand customer journeys, pain points, and workflows to deliver delightful, performant, and reliable platform experiences.
• Collaboration: Work cross-functionally with engineering, design, data, and growth to launch new features and improve existing ones.
• Platform Growth: Partner with marketing to scale adoption and usage, leveraging data and experimentation.
• Realtime & Voice: Prepare platforms for the future of real-time collaboration and voice AI, aligning closely with product and engineering leadership.

Requirements

• 4+ years of product management experience with a focus on desktop/mobile apps and browser extensions.
• Demonstrated success in launching, scaling, and marketing user-facing software across platforms.
• Strong understanding of user lifecycle touchpoints: onboarding, push, engagement, retention.
• Technical proficiency: Able to work closely with engineering and make data-driven decisions.
• Exceptional collaboration, project management, and communication skills.
• Startup or high-growth environment experience preferred.

Values that are important to us

• You should be a great communicator and culture maintainer
• Take a look at our culture document
• You're data-driven and customer-focused
• You value fast & incremental engineering cycles
• You maintain design excellence and minimise complexity
• You measure your results & automate when possible
• You get 10% better at something every week
• You have an internal compass and take accountability & initiative
• We value overcommunication, candid feedback and a results-driven culture

Perks and benefits

• Competitive compensation
• Work remotely anywhere in your respective country
• Ability to move laterally within a team and grow rapidly
• Paid time off and flexible leave policy
• No boss culture
• Flexible working hours
• LGBTQ+ friendly
• Company offsites
• Tech reimbursements

About us

At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so.

We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.