Pre-Authorization Data Coordinator - Est Hours (Remote)

Ista Solutions; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic BPO company is seeking a Pre-Authorization Data Coordinator to manage data for U.S.-based dental care services in nursing homes. The role involves reviewing building data, generating marketing spreadsheets, and ensuring accurate documentation. Ideal candidates will have strong attention to detail and organizational skills. This full-time position offers the opportunity to work independently while supporting a dedicated team in an entry-level administrative capacity.

Qualifications

• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.
• Comfortable working with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills to manage multiple nursing homes and priorities.

Responsibilities

• Review full building data and organize it into structured information.
• Prepare comprehensive attachments for nursing home facilities.
• Generate and share marketing spreadsheets confirming eligibility.
• Maintain accuracy while managing multiple nursing home facilities.

Skills

Attention to detail

Organizational skills

Data entry

Familiarity with electronic systems

Job description

Overview

ISTA Personnel Solutions South Africa is a dynamic and fast‑growing BPO company based in South Africa, specializing in providing top‑tier operational support to U.S.-based companies. We are not a recruitment agency – we are a dedicated extension of our clients’ teams, delivering high‑quality service with precision, efficiency, and a personal touch. We are seeking a Pre-Authorization Data Co‑ordinator for our U.S.-based client providing dental care to residents in nursing home facilities.

Responsibilities

• Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current / past patient enrolment.
• Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
• Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
• Create an enrolled list by extracting currently enrolled patients / individuals from the database.
• Pile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
• Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
• Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.

Requirements

• Prior experience in data entry, administrative support, or healthcare-related roles is preferred but not required.
• Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.
• Comfortable working with electronic systems and able to learn new computer programs quickly.
• Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.
• Ability to follow structured processes and ensure all required documentation is complete.
• Professionalism in handling sensitive information with confidentiality.
• Dependable, task-focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

Seniority level: Entry level | Employment type: Full-time | Job function: Administrative | Industries: IT Services and IT Consulting