PMO Team Lead

BETSoftware; Durban; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading software solutions provider is looking for a skilled Project Manager to develop and lead the Project Management Office in Durban. The ideal candidate will manage complex initiatives that span multiple business lines, ensuring projects align with strategic objectives through effective management and leadership. A Bachelor's Degree and relevant certifications such as PMP or Prince II are required, along with extensive experience in project and program management. This position involves significant leadership, communication, and team management responsibilities.

Qualifications

• Minimum 5 years in the Software Development/IT industry.
• 8+ years of project management experience.
• Proven ability to manage projects and teams effectively.

Responsibilities

• Develop and lead the Project Management Office (PMO).
• Manage complex initiatives across lines of business.
• Ensure successful project delivery and alignment with strategic objectives.

Skills

Leadership skills

Creative problem-solving

Excellent communication

Adaptability

Project management tools proficiency

Education

Bachelor's Degree in relevant field

Project Management Certifications (PMP, Prince II, Scrum Master)

Tools

MS Project

Excel

PowerPoint

CA Clarity PPM

Job description

Job Location : Durban, KwaZulu-Natal, South Africa Application Deadline : January 30, 2026

Skill Set

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
• Proven ability to work creatively and analytically in a problem‑solving environment demonstrating teamwork, innovation and excellence.
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.
• Self‑motivated, decisive, with the ability to adapt to change and competing demands.
• Proficient in utilizing tools such as MS Project, Excel, Word, and PowerPoint, along with CA Clarity PPM. Possess an extensive understanding of project and program management principles, methods, and techniques.
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.

Responsibilities

• Developing and leading the Project Management Office (PMO).
• Manage a portfolio of complex initiatives that span one or multiple lines of business.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders.
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders.
• Skilled at being able to translate strategic and tactical plans for execution and implementation at an operational level.
• Define success criteria and disseminate them to involved parties throughout project and program life cycle.
• Identify and develop trusted adviser relationship with project and program stakeholders.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for several initiatives simultaneously.
• Work creatively and analytically in a problem‑solving environment demonstrating teamwork, innovation and excellence.
• Ensure detailed project planning and time/cost estimations are prepared for all phases of the projects.
• Procure adequate resources to achieve project objectives in planned timeframes, by controlling costs and thinking in terms of profit, loss and added value.
• Understand interdependencies between technology, operations and business needs.
• Demonstrate a functional and financial acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Effectively and efficiently manage project scope and changes towards within budget and for timeous delivery.
• Act as an internal quality control check for the project and actively manages ongoing quality control through participate in quality issue resolution.
• Define the Statement of Work and Specifications for the requested goods and services.
• Measure all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues, towards delivery.
• Set and continually manage project/program expectation and take necessary steps to mitigate risk impact, with team members and stakeholders.
• Determine the frequency and content of status reports from the project and program team, analyse results and troubleshoot problem areas.
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Report on project success criteria results, metrics, test and deployment management activities.
• Provide cost versus time versus benefit analysis to assist with decision making.
• Establish techniques, technologies/tools, processes and partnerships used are in line with industry best practices to increase productivity, quality and operational expectations, along with the inclusion of regular improvement‑based techniques.
• Extensive understanding of project and program management principles, methods and techniques.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards, and when required, implement efficiencies actively.
• Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Provide on‑site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Delegate tasks and responsibilities to appropriate personnel.
• Coach, mentor, motivate and supervise project and program team.
• Manage the team to ensure PMO meets performance targets, through regular monitoring of staff performance against the key performance measures in place.
• Identify knowledge, skill or understanding with is required to improve performance and capability and action necessary steps to acquire it.
• Provide mentorship/coaching with the intent to impart knowledge and develop direct reports and ensures these filters throughout team members.
• Facilitates appropriate levels of change management due to changing situations/organizational /marketing requirements.

Qualifications

• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Relevant Project Management Certifications PMP, Prince II, Scrum Master (Required).
• A minimum of 5 years in the Software Development/IT industry, managing several projects and delivery points simultaneously.
• 8+ years of project management experience, including tracking and planning projects.
• 8+ years of experience working with business stakeholders within a cross‑functional matrix environment.
• 2+ years of previous experience with gathering requirements from the client / business and documentation.
• A minimum of 4 years of experience, adeptly managing the full product lifecycle, including a comprehensive understanding of development lifecycles and diverse technology methodologies such as SDLC Methodologies, Agile, SCRUM, and SDLC/Waterfall.