Planner Global Grade 09

Barloworld Equipment (Pty) Ltd; Kathu; On-site; ZAR 250 000 - 300 000; Full time

Job summary

A leading equipment company in Kathu seeks a skilled Diesel Mechanic to oversee job planning, scheduling, and customer relations. The ideal candidate will possess a Trade Certificate with at least 3 years of experience in the industry, proficient in computer applications including SAP and MS Office. You will be responsible for monitoring work progress and ensuring high productivity and profitability while resolving customer queries. This role requires strong problem-solving abilities and effective communication skills.

Qualifications

• Minimum 3 years post-apprentice / learnership experience.
• Computer Literacy in MS Office and SAP knowledge is advantageous.
• Verbal and written communication skills are essential.

Responsibilities

• Plan, schedule, and monitor job progress and work in progress (WIP).
• Issue job instructions and dispatch artisans.
• Resolve internal and external customer queries.

Skills

Problem Solving Skills

Good communication skills

Team player

Attention to detail

Business Acumen

Mechanical Reasoning

Education

Trade certificate (Diesel or Heavy Earthmoving Mechanic)

Tools

MS Office

SAP

Job description

Key Outputs

• Planning, Scheduling and monitoring job progress and work in progress (WIP) by using an appropriate planning system
• Planning cost elements on service jobs (Labour, Parts and Bought outs)
• Achievement of maximum productivity and profitability
• Apply warranty policies and procedures, including service warranty
• Issuing or job instructions to and dispatching of artisans (briefing)
• Initiation and control of Bought Out requests
• Control returning of component stands
• Follow up on parts, quotes and service reports
• Assist with achievement of Key Performance Indicators (KPI’s)
• Assist with effective control of cost centre expenses and work-in-progress
• Apply Warranty policies and procedures, including Warranty decisions and Service Warranty investigations.
• Resolve internal and external customer queries

Qualification, Experience and Competencies

• Trade certificate (Diesel or Heavy Earthmoving Mechanic)
• Minimum 3 years post-apprentice / learnership experience.
• Computer Literacy (MS Office, SIS, STW / ET)
• SAP knowledge advantageous
• Good communication skills and customer relations
• Must be a Team player and be willing to work overtime
• Problem Solving Skills and Technical Competence
• Rule orientation and Mechanical Reasoning
• Verbal and written communication skills
• Understanding the service work order process
• Attention to detail, Teamwork
• Business and Financial Acumen
• Influencing and Negotiation skills