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Pharmacy Manager

Clicks Group

Paarl

On-site

ZAR 400 000 - 550 000

Full time

Today

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Job summary

A leading health and beauty retailer seeks a Responsible Pharmacist in Paarl, Western Cape. The role encompasses ensuring high standards of pharmaceutical care, managing dispensary operations efficiently, and leading a team towards excellent customer service. Candidates must have at least 2 years post-qualification experience and be registered with SAPC. This position offers a chance to contribute to a customer-centered environment while adhering to legal and ethical standards.

Qualifications

Minimum 2 years’ experience post community service year.
Minimum 1 year People Management experience.
Registration as Responsible Pharmacist with SAPC.

Responsibilities

Ensure high standards of pharmaceutical care and safe dispensing.
Manage and control all operational activities of the dispensary.
Ensure operational viability of the dispensary through sound financial management.
Effectively lead competent and motivated employees.
Schedule staff appropriately and manage records.
Drive customer service initiatives for great customer experience.
Integrate clinic and pharmacy services.
Support company values and customer expectations.
Promote cohesion between store operation, pharmacy, and clinic teams.
Drive a high performing business culture.

Skills

Sound managerial, tutorship and coaching skills

Results and target driven

Planning and organizing skills

Problem-solving skills

Strong customer orientation

Interpersonal skills

Computer literacy

Strong financial acumen

Education

Registered Pharmacist with SAPC

About Our Company

Clicks Group

Job Description

Job Objectives

To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on‑going development in order to build capacity and capability to meet current and future business needs.
To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.

Knowledge