Pharma Services Key Account Manager

Phoenix Medical Supplies; Noordwes; Remote; ZAR 200,000 - 300,000; Full time

Job summary

A leading healthcare solutions provider is seeking a Key Account Manager (Pharma) to manage strategic accounts and drive revenue growth. The ideal candidate must have proven client management experience, strong understanding of the pharmaceutical sector, and the ability to lead cross-functional teams. This permanent, full-time role is field-based within the North West region and offers a competitive salary along with benefits such as a health cash plan and contributory pension scheme.

Benefits

25 days annual leave plus bank holidays

Health cash plan

Employee Assistance Programme

Contributory Pension Scheme

Qualifications

• Proven experience in client management.
• Experience developing propositions with key stakeholders.
• Ability to lead and motivate cross-functional teams.

Responsibilities

• Manage and develop strategic accounts with key manufacturer clients.
• Deliver revenue, EBIT, and cost targets for the Pharma Services channel.
• Lead implementation of client promotional programmes.

Skills

Client management

Commercial acumen

Influencing skills

Understanding of pharmaceutical sector

Education

Graduate-level education

ABPI qualification and/or project management certification

Job description

Overview

Job Title: Key Account Manager (Pharma). Location: Field Based. Region: North West. Location: Runcorn. Job Type: Permanent. Salary: Competitive (based on experience). Working Pattern: Full-time, Permanent. Posted: 23/09/2025. Recruiter: Phoenix Medical Supplies. Job Ref: kal-PHOENIXMedicalSuppliesLimited-45376-64808-en. Job Views: 1.

About Us

PHOENIX Medical Supplies is a leading provider of healthcare solutions, working in partnership with pharmaceutical, medical device, and healthcare manufacturers to deliver services that improve patient care across the UK. Our Pharma Services team plays a key role in delivering innovative commercial solutions and building long-term partnerships, ensuring sustainable growth and value for both our clients and our business.

Key Responsibilities

• Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.
• Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.
• Support, develop, and retain manufacturer clients, ensuring their needs are met and long-term relationships are built.
• Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.
• Represent PHOENIX at industry and representative meetings to promote our proposition.
• Work cross-functionally with internal teams to implement solutions that retain existing business and capture new opportunities.
• Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers.

What We’re Looking For

• Proven experience in client management, with strong commercial acumen and influencing skills.
• Experience managing partnership plans and developing propositions with key stakeholders.
• Strong understanding of the pharmaceutical sector or other regulated B2B supply chains.
• Experience delivering business plans, commercial tenders, and partnership programmes.
• Ability to lead and motivate cross-functional teams, including at senior management and board level.
• Graduate-level education (ABPI qualification and/or project management certification desirable).

What We Offer

• 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
• Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
• iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
• High street discounts and offers
• Employee Assistance Programme (EAP)
• Contributory Pension Scheme
• Fully funded accredited training programmes through the Apprenticeship Scheme