Store Manager

PEP; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail chain in Pretoria is seeking a Store Manager to lead a dynamic team, focusing on customer service and achieving business KPIs. The ideal candidate must have a Grade 12 qualification and ideally 1-2 years of experience in a retail leadership role. Proficiency in English and computer literacy are essential. This role involves driving sales, managing stock efficiently, and ensuring exceptional store standards. The position offers a challenging yet rewarding environment, aligned with a commitment to equal opportunity.

Qualifications

• 1-2 years experience in a retail environment in a leadership role.
• Proficient in English.
• Ability to work retail hours.

Responsibilities

• Lead a store team to meet business KPIs.
• Increase sales by improving customer service.
• Manage costs in line with company culture.
• Ensure store standards are maintained.
• Train and coach team members.

Skills

Customer service

Interpersonal skills

Leadership

Cost management

Stock management

Education

Grade 12

Relevant tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

Responsibilities

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

Job Requirements

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

Attributes Required

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.

Closing Date: 06 February 2026

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.