Pentravel Travel Consultant - Western Cape

Cullinan Holdings Limited; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading leisure travel company in Cape Town is seeking a dynamic Travel Consultant to provide exceptional service and expert advice to travelers. Responsibilities include designing bespoke travel itineraries, achieving sales targets, and managing customer relationships. The ideal candidate has strong communication skills and at least 1 year of sales experience. This role offers a competitive monthly salary with lucrative commission opportunities and the chance to travel upon reaching sales goals.

Benefits

Career growth opportunities

Vibrant company culture

Commission structure with unlimited earning potential

Qualifications

• Minimum of 1 years' experience in a sales and target-driven role.
• Proficient in the use of reservation systems, such as Amadeus is advantageous.
• Ability to work weekends and public holidays on a roster basis.

Responsibilities

• Build and maintain relationships with customers.
• Design and sell customized travel itineraries.
• Provide expert advice on travel destinations.
• Maximize sales opportunities through upselling.
• Manage customer complaints and queries.

Skills

Excellent communication skills

Strong sales skills

Customer service skills

Ability to work under pressure

Knowledge of travel destinations

Tools

Reservation systems (Amadeus)

Job description

Overview

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Consultant to join their teams in Cape Town. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, and the ability to work well under pressure, we want to hear from you.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed
• we will be recruiting in line with our employment equity obligations

Benefits

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.

When you reach your sales goals you get to travel - YAY!