Payments Operations Specialist - Customer-Centric

Absa Group; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading bank in Africa is seeking a detail-oriented member for their Commercial Operation team. The role focuses on maintaining customer-centric operations, executing banking transactions, and ensuring compliance with internal standards. Ideal candidates will possess a Further Education and Training Certificate in Business or related fields, showcase operational excellence, and demonstrate strong teamwork and customer service skills. Join us to make a real impact in banking services.

Qualifications

• Strong understanding of operational procedures and compliance.
• Ability to deliver excellent customer service under pressure.
• Experience in handling financial transactions and documentation.

Responsibilities

• Execute customer instructions for transactions accurately.
• Process payments and maintain proper documentation.
• Achieve individual and team performance targets.
• Build relationships with other functions to facilitate business objectives.

Skills

Operational Excellence

Customer Service

Team Collaboration

Problem Solving

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

Job description

A leading bank in Africa is seeking a detail-oriented member for their Commercial Operation team. The role focuses on maintaining customer-centric operations, executing banking transactions, and ensuring compliance with internal standards. Ideal candidates will possess a Further Education and Training Certificate in Business or related fields, showcase operational excellence, and demonstrate strong teamwork and customer service skills. Join us to make a real impact in banking services.