Patient Booking Specialist – Remote | Guided by Fairness, Service & Trust (OTE 500–1,000)

Loomi Ventures Ltd; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A digital healthcare marketing startup is looking for a driven Patient Booking Specialist to join their remote team. This role revolves around converting warm leads into confirmed appointments for dental clinics, ensuring patients feel supported and informed about their treatment options. Ideal candidates are proactive, focus on results, and are skilled in engaging with clients over the phone. The company offers remote work, mentorship, and opportunities for skill development, contributing significantly to the team’s growth and success.

Benefits

100% remote work

Direct mentorship from founders

Skill-building opportunities

Warm leads provided daily

Ongoing training and growth

Qualifications

• Proactive & results-driven individual eager to make things happen.
• Comfortable with high-volume outreach and consistent engagement.
• Self-manager able to prioritize and stay productive remotely.

Responsibilities

• Call warm leads daily to secure dental appointments.
• Guide patients based on their needs towards the right treatments.
• Confirm bookings and prepare strong patient notes for clinics.

Skills

Proactive

Results-driven

Detail-oriented

Adaptable

Team player

Tools

CRM software

Job description

Role Mission :

To make every patient feel cared for understood and guided to book with confidence.

Our Values :

Fairness. Service. Trust.

About Us

We’re reinventing how dental clinics attract and serve patients using AI smart marketing and cutting‑edge tech to make growth simple and effective. At our core we’re a team of passionate, fair, fun and mission‑driven people who believe in doing great work and enjoying the journey along the way.

Our Mission

To redefine how clinics attract and retain patients combining empathy, technology and trust to create lasting growth.

Location

Remote

Hours

Monday - Friday 9am-6pm UK time

Role Type

B2C outbound sales – warm leads, no cold calling

Compensation

OTE 500–1000 per month

Role Overview

We’re looking for a driven Patient Booking Specialist to join our growing team. This is a performance‑based role focused on turning warm leads (no cold calls) into confirmed appointments for dental clinics. You’ll speak with patients interested in treatments like Invisalign, dental implants, veneers and cosmetic procedures, helping them feel supported and ready to book.

This role is ideal for appointment setters that are proactive, confident on the phone and enjoy building rapport quickly.

What You’ll Do

• Call warm leads every day – no cold calls, just real patient interest.
• Run discovery calls to understand patient needs, goals and concerns, then guide them towards the right treatment.
• Share clear, honest information about treatment options and pricing, securing deposits to confirm bookings.
• Confirm bookings directly in clinic calendars.
• Deliver concise patient notes so clinic teams are fully prepared for each consultation.

Success in the Role

• 3 months: confidently hitting appointment targets, mastering scripts & tools.
• 6 months: consistently exceeding goals and providing insights on lead quality.
• 12 months: recognized as a top performer, trusted with larger clinic accounts.
• 18 months: opportunity to train new setters and take on leadership responsibilities.

Requirements & Attitude

• Proactive & results‑driven – you don’t wait for things to happen; you make them happen.
• Entrepreneurial spirit – able to see the bigger picture and spot opportunities.
• Comfortable with high‑volume outreach; repetition doesn’t scare you, consistency is your superpower.
• Exceptionally detail‑oriented – every note, booking and follow‑up matters.
• Self‑manager – you can prioritize your day and stay productive while working remotely.
• Continuous learner – always seeking ways to improve your skills, scripts and results.
• Adaptable & positive – you thrive under pressure, bounce back quickly and stay motivated.
• Team player – collaborative, open to feedback and excited to contribute to a growing team.
• Bonus – Technical experience using CRM or booking tools; background in dental aesthetic or healthcare industries; reliable internet, headset and computer for smooth remote work.

What You’ll Get

• 100% remote role.
• Direct mentorship from a 2x founder, learn sales software and the inside track of building & scaling a company.
• Skill‑building opportunities from mastering CRM tools to refining sales conversations – you’ll develop expertise that stays with you for life.
• Warm leads delivered daily (no cold calling!).
• Fast‑moving startup environment – your impact is visible, your voice is heard and there's room to progress quickly.
• Ongoing training and growth opportunities.

Employment Type

FULL TIME

Vacancy

1