Outbound Sales Agent: Convert Leads & Drive Growth

GBS; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading sales company in KwaZulu-Natal is seeking an Outbound Sales Agent to maximize conversions from leads through proactive communication. The ideal candidate will have a Matric certificate and at least one year of outbound sales experience, with a strong understanding of short-term insurance products and excellent negotiation skills. Responsibilities include making outbound calls, adhering to scripts, and achieving sales targets while maintaining a positive customer relationship. This role offers an opportunity to work independently and as part of a team.

Qualifications

• Minimum 1 Year outbound sales experience, with 6 months in consecutive selling of STI.
• Clear credit and Criminal Record.
• RE5 and FAIS preferred / Clear Dofa.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Make outbound calls to customers to interact, identify needs, and promote product/service.
• Adhere to scripts and maintain product knowledge.
• Build positive work relationship with customers.
• Ensure daily shift call quotas are met.
• Maintain quality and compliance by adhering to standards.

Skills

Excellent verbal communication and listening skills

Persuasive negotiation and objection-handling skills

Strong attention to detail and accuracy

Customer-focused and ethical results driven

Strong understanding of short-term insurance products

Computer literacy

Ability to work under pressure and meet deadlines

Professional and well-spoken telephone etiquette

Ability to work independently and within a team

Resilient and self-motivated

Education

Matric certificate

Job description

A leading sales company in KwaZulu-Natal is seeking an Outbound Sales Agent to maximize conversions from leads through proactive communication. The ideal candidate will have a Matric certificate and at least one year of outbound sales experience, with a strong understanding of short-term insurance products and excellent negotiation skills. Responsibilities include making outbound calls, adhering to scripts, and achieving sales targets while maintaining a positive customer relationship. This role offers an opportunity to work independently and as part of a team.