Out of Hours Dentist

NHS Ayrshire & Arran; Balfour; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading healthcare organization in South Africa, Mpumalanga, Balfour is seeking an Administration & Waiting List Manager to support care delivery in ENT and Urology services. This role includes overseeing patient scheduling, managing waiting list performance, and leading administrative staff. Ideal candidates should have experience in complex administrative systems in healthcare and a working knowledge of relevant NHS policies. Strong communication and leadership skills are essential for this organized and confident individual.

Qualifications

• Experience in managing complex administrative systems, ideally in a healthcare setting.
• Working knowledge of the NHS GGC access policy and National Cancer Waiting times policies.

Responsibilities

• Oversee patient scheduling across clinics and theatres.
• Manage waiting times in line with Scottish Government standards.
• Monitor and manage waiting list performance.
• Lead and develop a team of administrative staff.

Skills

Management of complex administrative systems

Leadership skills

Strong communication

Problem-solving

Familiarity with digital systems

Job description

Overview

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Shift pattern – Monday -Friday (core hours – 8-4 / 8:30-4:30 / 9-5)

We are recruiting for an Administration & Waiting List Manager to support the delivery of care within our ENT (citywide) and Urology (South) services.

This role involves overseeing patient scheduling across clinics and theatres, managing waiting times in line with Scottish Government standards, monitoring and managing waiting list performance and leading a team of administrative staff. The post sits within a busy surgical specialty where clear communication and strong coordination skills are essential. You will work closely with clinical and managerial colleagues to ensure services run efficiently and patients are seen in a timely and well-organised manner.

Applicants must have experience in managing complex administrative systems, ideally in a healthcare setting, and a working knowledge of the NHS GGC access policy and the National Cancer Waiting time’s policies.

This role calls for a confident and organised individual with leadership skills, a practical approach to problem-solving, and ease with digital systems.

Responsibilities

• Oversee patient scheduling across clinics and theatres.
• Manage waiting times in line with Scottish Government standards.
• Monitor and manage waiting list performance.
• Lead and develop a team of administrative staff.

Qualifications and experience

• Experience in managing complex administrative systems, ideally in a healthcare setting.
• Working knowledge of the NHS GGC access policy and the National Cancer Waiting times policies.

Additional information

• Informal contact: Samantha Zecanovsky, WL Manager - [e-mail] - 0141 452 6736
• Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates
• As from 1st April 2026, the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.
• This post may close early to the volume of response. Please submit your application form as soon as possible.
• Due to the volume of applications, shortlisting feedback will not be provided.
• NHSGGC–NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce.
• By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognizing military skills, experience and qualifications during recruitment and selection.
• NHSGGC recognises the importance of work-life balance and offers flexible working options where service needs allow. For roles with flexible hours, this will be discussed during recruitment.
• Relevant HR policies are available on our HR connect site.
• Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is discouraged. By submitting your application, you confirm that all answers are your own work and not solely produced by AI.
• For application portal/log-in issues, contact Jobtrain support hub.