Ops Excellence Lead — Retail & E-Commerce

Yassir; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading super app company is looking for a Senior Operations Manager to oversee operations in Johannesburg. This role involves managing order fulfillment processes and optimizing efficiency to ensure high customer satisfaction. The ideal candidate should have over 5 years of experience in operations management and excellent leadership skills, along with a bachelor's degree in a related field. A strong commitment to diversity and inclusivity in the workplace is also appreciated.

Qualifications

• Over 5 years of experience in operations management.
• Excellent leadership skills are essential.
• Experience in optimizing processes for efficiency.

Responsibilities

• Oversee operations across all facilities.
• Manage order fulfillment processes effectively.
• Ensure customer satisfaction consistently.

Skills

Operations management

Leadership skills

Customer satisfaction

Education

Bachelor's degree in a related field

Job description

A leading super app company in Johannesburg is seeking a Senior Operations Manager to oversee operations across all facilities.

The role involves managing order fulfillment processes, optimizing efficiency, and ensuring customer satisfaction.

Ideal candidates will have over 5 years of experience in operations management and excellent leadership skills.

A bachelor's degree in a related field is required.

This position supports diversity and inclusivity within the work culture.