Operations Supervisor: Drive Seamless Service & Growth

Communicate Recruitment; Pretoria; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency in Pretoria is seeking an Operations Supervisor to ensure daily operations run smoothly. This hands-on role involves coordinating teams, managing customer experiences, and implementing operational procedures. The ideal candidate has 2-5 years of experience in a fast-paced environment and possesses strong organizational and communication skills. Join a supportive culture that drives impact in a growing business offering competitive salaries.

Benefits

Competitive salary

Growth opportunities

Supportive culture

Qualifications

• 2–5 years in operations, store/shift management, hospitality, restaurant, events, or service coordination.
• Proven ability to manage multiple priorities in fast-paced environments.

Responsibilities

• Coordinate daily operational activities across teams.
• Support field/service teams with scheduling, resources, and problem-solving.
• Implement and maintain standard operating procedures.
• Help coordinate customer requests, complaints, and escalations.
• Maintain operational trackers, dashboards, and checklists.

Skills

Strong organisational and time-management skills

Clear communicator with great coordination ability

Comfortable working with schedules, checklists, and operational systems

Tech-savvy (spreadsheets, messaging platforms, scheduling tools)

Calm, solutions-focused, and detail-oriented

Job description

A leading recruitment agency in Pretoria is seeking an Operations Supervisor to ensure daily operations run smoothly. This hands-on role involves coordinating teams, managing customer experiences, and implementing operational procedures. The ideal candidate has 2-5 years of experience in a fast-paced environment and possesses strong organizational and communication skills. Join a supportive culture that drives impact in a growing business offering competitive salaries.