Operations Manager (Business and Systems Analyst Functions)

Deka Minas (Pty) Ltd; Johannesburg; On-site; ZAR 800 000 - 1 100 000; Full time

Job summary

A financial services company is seeking an Operations Manager (Business and Systems Analyst Functions) to oversee the Calypso business unit. The role requires 8–10 years of Capital Markets experience and strong leadership skills in managing teams and delivering operational excellence. The successful candidate will also be involved in business analysis and system configuration, ensuring high-quality documentation and stakeholder engagement.

Qualifications

• 8–10 years of continuous Capital Markets experience.
• Strong functional and/or technical expertise in Capital Markets systems.
• Proven people management and leadership experience.

Responsibilities

• Oversee daily operations of the Calypso business unit.
• Set clear performance goals and provide coaching and mentorship.
• Lead the elicitation of complex client accounting and business requirements.

Skills

Capital Markets experience

People management

Business analysis

System configuration

Functional design

Communication

Education

Bachelor’s degree in Financial Mathematics, Actuarial Science, Computer Science, Electrical/Electronic Engineering, Financial Accounting, Business Studies, or related field

Postgraduate qualification (e.g., Honours, MBA, or equivalent)

Tools

Calypso

Job description

Operations Manager (Business and Systems Analyst Functions)

The Operations Manager (Business and Systems Analyst Functions) role combines strategic leadership and operational oversight with deep Capital Markets accounting and systems expertise. The successful candidate will manage people, delivery, cost, and performance within the Calypso business unit, while serving as the functional and accounting subject matter expert responsible for designing, developing, and implementing robust accounting solutions within Calypso.

This position bridges business operations, system functionality, and accounting principles, ensuring that both team performance and solution quality meet the highest professional standards.

Key Responsibilities

Operational Leadership

• Oversee the daily operations of the Calypso business unit, ensuring efficiency, cost control, and delivery excellence.
• Align team objectives with the organization’s strategic pillars and performance goals.
• Manage resource allocation, employee engagement, recognition, and development.
• Promote a culture of accountability, inclusion, and continuous improvement.

People Management

• Set clear performance goals and provide ongoing coaching, feedback, and mentorship.
• Enhance team performance and professional development through structured learning and career guidance.
• Uphold organizational culture, values, and ethics through exemplary leadership.

Business and Systems Analysis

• Lead the elicitation of complex client accounting and business requirements.
• Translate accounting workflows and financial processes into precise, functional system specifications.
• Design and architect functional accounting solutions within Calypso or equivalent Capital Markets platforms.
• Oversee system configuration and support potential system development to deliver functional accuracy and quality.

Quality Assurance and Delivery

• Define, validate, and document comprehensive testing strategies for accounting modules (unit, integration, regression, and UAT).
• Ensure rigorous verification of system solutions prior to deployment.
• Maintain high-quality documentation across all phases of analysis, design, and testing.
• Provide expert post-implementation support and maintenance for accounting solutions.

Stakeholder Engagement

• Collaborate with internal and client-side finance, accounting, and operations teams.
• Communicate complex information clearly and persuasively to both technical and non-technical audiences.
• Ensure seamless coordination between delivery teams, clients, and management stakeholders.

Qualifications and Experience

Education

• Bachelor’s degree (B.Sc. or B.Com.) in Financial Mathematics, Actuarial Science, Computer Science, Electrical/Electronic Engineering, Financial Accounting, Business Studies, or a related field.
• Postgraduate qualification (e.g., Honours, MBA, or equivalent) is advantageous.

Experience

• 8–10 years of continuous Capital Markets experience.
• Deep understanding of Capital Markets across asset classes and business areas.
• Strong functional and/or technical expertise in Capital Markets systems.
• Proven people management and leadership experience.
• Track record of leading multiple system implementation projects.
• Solid grounding in Accounting and Treasury concepts within financial environments.
• Demonstrated senior-level experience in business analysis, system configuration, and functional design.
• Experience with Calypso is highly advantageous (but not mandatory).